Privacy Policy

Please read our Privacy Policy carefully as it explains the following:

In order to use the App, you must first acknowledge and agree to our Privacy Policy. You cannot use the App without first accepting our Privacy Policy.


GENERAL

We ("WISE MPAY PTE. LTD", "us", "we" or "our") recognizes and understand the importance of the privacy of its users ("User", "you" or "your") and want to respect their desire to store and access personal information in a private and secure manner. This Privacy Policy applies to our application and describes how we manage, store, and utilize your Personal Data through its Products.

In order to use our app, we require you to consent to the collection and processing of your Personal Data before you start using the app. If you do not agree with the terms of this Privacy Policy, you may not use in any manner the app.

We are committed to protecting the privacy of all of its user's Personal Data and providing a secure, user-controlled environment for the use of the app.


INFORMATION WE COLLECT

We collect the following types of information when you use our app:

User Information: When you create an account with VCRemit, we collect your name, email address, and mobile phone number. You may also choose to provide additional information, such as a profile picture.

Financial Information: In order to facilitate financial transactions, we may collect payment-related information, including bank account details, credit card information, and transaction history.

Recipient Information: We gather recipient details, such as name and contact information, to facilitate money transfers.

Transaction Data: We collect data related to your transactions, including the amount sent, recipient information, and transaction history.

App Usage Information: We collect data related to your interactions with our app, such as your preferences and settings. This information helps us improve our services and offer a personalized experience.


HOW WE USE YOUR INFORMATION

We use the collected information for the following purposes:

Account Management: To create and manage your VCRemit account, process transactions, and provide customer support.

Payment Processing: To facilitate financial transactions, including sending money from Singapore to China and top-up to Vim Planet, as well as providing daily updated exchange rates.

Recipient Management: To add and edit recipient information to make future transactions quicker and more convenient.

Transaction History: To track your transaction history and provide insights into your past money transfers.

Communication: To send you important updates, service notifications, and other communications related to your account or app features.

Analytics: To analyze user behavior and app performance, enabling us to improve our services and user experience.


SHARING YOUR INFORMATION

We do not sell or rent your personal information to third parties. However, we may share your information with:

Service Providers: We may share your data with trusted service providers who help us deliver our services, such as payment processors and data storage providers.

Legal Requirements: We may disclose your information when required to comply with legal obligations, respond to legal requests, or protect our rights, privacy, safety, or property.


PERMISSIONS REQUIRED

●   INTERNET
●   NOTIFICATION
●   CAMERA
●   STORAGE

Link to the privacy policy of third-party service providers used by the app

●   Apple App Store Services - https://developer.apple.com/app-store/app-privacy-details/
●   Google Play Services - https://play.google.com/about/play-terms/


LOG DATA

We want to inform you that whenever you use our Service, in case of an error in the app, we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.


DATA SECURITY

We employ reasonable security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.


SERVICE PROVIDERS

We may employ third-party companies and individuals due to the following reasons:

●   To facilitate our Service;
●   To provide the Service on our behalf;
●   To perform Service-related services; or
●   To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.


UPDATES OR CHANGES TO OUR PRIVACY POLICY

Occasionally, we may change or update this Privacy Policy to allow us to use or share your previously collected Personal Data for other purposes. If we would use your Personal Data in a manner materially different from that stated at the time of the collection, we will provide you with a notice on our Website and in our VCRemit, Mobile Application indicating that the Privacy Policy has been changed or updated and request you to agree with the updated or changed Privacy Policy.


CONTACT US

support@vcremit.net